Frequently Asked Questions
Who can buy from OHANA AMMO?
We exclusively serve sworn law enforcement officers and agencies in Hawaii.
Our products are not available to the public, and you’ll need to provide a valid badge number or department IDbefore we fulfill any order.
What kind of ammo do you offer?
We currently offer duty-grade and practice 9mm rounds, made in the USA to high standards of reliability, consistency, and clean performance.
All our products are sourced with the needs of Hawaii’s LEOs in mind.
How can I place an order?
We offer flexible and easy ordering options, including:
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✅ Order on our website
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📲 Text or WhatsApp us at (808) 509-0555
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☎️ Call us for quick orders
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📧 Email us at info@ohanaammo.com
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🧾 Request an invoice — available for individual officers and departments
We’ll confirm your credentials and take care of the rest.
Where do you deliver?
We proudly offer free next-day delivery across Oahu, including:
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All 8 HPD District Stations
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Coordination directly with you or your station’s point of contact
We do not offer shipping — local hand-delivery only.
When are you available?
We’re available 24/7 for orders, support, and questions.
If you’re up, we’re up.
Is payment secure?
Yes. Whether you pay through the website or by invoice, your transaction is safe and encrypted. We follow strict data protection protocols.
What promos are available?
Our current concurrent promotions include:
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🔥 25% OFF your first order
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📦 Buy 5 boxes of practice rounds, Get 1 FREE
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🤝 Refer a Buddy — Get 1 FREE when they order
Promos are valid until otherwise stated, and subject to change at our discretion.
Promotions apply to practice ammo only.
Can I request a bulk order or department invoice?
Absolutely. Whether you’re ordering for your department or placing a personal resupply, we’ll issue invoices upon request and coordinate delivery as needed.
✅ How do I verify I’m eligible?
You’ll be asked to submit your badge number or department ID when ordering.
We verify all customers before fulfillment to ensure eligibility.
What’s your return/refund policy?
We don’t expect issues, but if something’s not right, we’ll make it right—fast and in person.
You can read our full policy here.